eStraw Ceramic Tip

Shipping Rate

FREE Shipping for all of our products within the United States!

Estimated Shipping Date:

Most orders will ship within 24-48 business hours of our receipt. If you place an order on Saturday, Sunday, or on a holiday, it will ship on Monday. Please understand that once UPS/USPS has your package, we have no control over the delivery date and there may be delays due to various reasons. Typically the package will arrive on the date indicated by your tracking number.

• United States: 3 - 7 business days
• Canada: 15 - 25 business days
• Others: 10 - 25 business days

Express Delivery

We have signed a cooperation agreement with UPS and UPS offers a full range of express shipping services including same day, overnight, and next day shipping. Please email us at support@pilotdiarystore.com to tell us which express shipping services do you want and tell us your shipping address. Notice that an additional fee would be applied when selecting express shipping.

Import Customs and Taxes

Buyers are responsible for any import duties, customs, and taxes might apply. These will be due at the point of, or after delivery. 

Please understand that we do not have any control for any duties, customs, and taxes laxes levied by the designated country. The cost varies according to different policies, so please contact your local customs office to get related information.